The Ticketmaster Hack Is Becoming a Logistical Nightmare for Fans and Brokers

The latest dump includes ticket data, which means fans' tickets can be stolen if Ticketmaster doesn't reissue them. "This is really really really really bad," one broker told 404 Media.
The Ticketmaster Hack Is Becoming a Logistical Nightmare for Fans and Brokers
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Monday, the hacking group that breached Ticketmaster released new data that they said can be used to create more than 38,000 concert tickets nationwide, including to sought after shows like Olivia Rodrigo, Bruce Springsteen, Hamilton, Tyler Childers, the Jonas Brothers, and Los Angeles Dodgers games. The data would allow someone to create and print a ticket that was already sold to someone else, creating a situation where Ticketmaster and venues might have to sort out which tickets are from legitimate buyers and which are the result of the hack for shows that are taking place as early as today.

The data dump contains information that would allow anyone to create duplicate PDF tickets (called “Ticketfast”) for a variety of upcoming events. Once a PDF ticket is scanned at the gate of a concert, that ticket is then “used,” meaning any subsequent attempts to scan the same ticket are rejected, meaning that someone who uses the hacked data to create or sell a ticket could get into a concert and the legitimate buyer of a ticket could be refused entrance. This is an escalation that shows the Ticketmaster hack threatens to become a logistical nightmare not just for Ticketmaster but for ordinary fans, ticket brokers, their customers, music venues and the people who work there, and ticket resale platforms like StubHub and SeatGeek. 

“Free: 30k+ more Ticketmaster tickets + free tutorial to make your own real tickets,” the hacking group, Sp1d3rHunters, posted on the hacking forum BreachForums. “Ticketfast is smallest number of printable tickets. You now have to reset 30k more tickets. Pay us $2million or we will leak the Mail and E-ticket barcodes for all your events.”

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