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Spotify Is Forcing Users to Undergo Face Scanning to Access Explicit Content

Submit to biometric face scanning or risk your account being deleted, Spotify says, following the enactment of the UK's Online Safety Act.
Spotify Is Forcing Users to Undergo Face Scanning to Access Explicit Content
Photo by Alexander Shatov / Unsplash

Spotify is requiring users in the UK to verify they’re over 18 to view "certain age restricted content," and users are reporting seeing a popup on Spotify to verify their ages following the enactment of the UK's Online Safety Act last week, which forced platforms to verify the ages of everyone who tries to access certain kinds of content deemed harmful to children.

“You may be presented with an age check when you try to access certain age restricted content, like music videos tagged 18+,” Spotify says on an informational page about the checks. If you fail the checks, or if the age verification system can’t accurately determine your age—which involves getting your face scanned through your device’s camera to determine your age, or uploading your license or passport if that doesn’t work—your Spotify account will be deleted.

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