Advertisement
Meta

Meta Users Feel Less Safe Since It Weakened ‘Hateful Conduct’ Policy, Survey Finds

A survey of 7,000 active users on Instagram, Facebook and Threads shows people feel grossed out and unsafe since Mark Zuckerberg's decision to scale back moderation after Trump's election.
Meta Users Feel Less Safe Since It Weakened ‘Hateful Conduct’ Policy, Survey Finds
Photo by Shutter Speed / Unsplash

A survey of 7,000 Facebook, Instagram, and Threads users found that most people feel less safe on Meta’s platforms since CEO Mark Zuckerberg abandoned fact-checking in January.

The report, written by Jenna Sherman at UltraViolet, Ana Clara-Toledo at All Out, and Leanna Garfield at GLAAD, surveyed people who belong to what Meta refers to as “protected characteristic groups,” which include “people targeted based on their race, ethnicity, national origin, disability, religious affiliation, caste, sexual orientation, sex, gender identity, or serious disease,” the report says. The average age of respondents was 50 years, and the survey asked them to respond to questions including “How well do you feel Meta’s new policy changes protect you and all users from being exposed to or targeted by harmful content?” and “Have you been the target of any form of harmful content on any Meta platform since January 2025?” 

One in six of respondents reported being targeted with gender-based or sexual violence on Meta platforms, and 66 percent of respondents said they’ve witnessed harmful content on Meta platforms. The survey defined harmful content as “content that involves direct attacks against people based on a protected characteristic.”  

Almost all of the users surveyed—more than 90 percent—said they’re concerned about increasing harmful content, and feel less protected from being exposed to or targeted by harmful content on Meta’s platforms.

“I have seen an extremely large influx of hate speech directed towards many different marginalized groups since Jan. 2025,” one user wrote in the comments section of the survey. “I have also noted a large increase in ‘fake pages’ generating false stories to invoke an emotional response from people who are clearly against many marginalized groups since Jan. 2025.”

“I rarely see friends’ posts [now], I am exposed to obscene faked sexual images in the opening boxes, I am battered with commercial ads for products that are crap,” another wrote, adding that they were moving to Bluesky and Substack for “less gross posts.”

404 Media has extensively reported on the kinds of gruesome slop these users are referring to. Meta’s platforms allow AI-generated spam schemes to run rampant, at the expense of human-made, quality content. 

In January, employees at Meta told 404 Media in interviews and demonstrated with leaked internal conversations that people working there were furious about the changes. A member of the public policy team said in Meta’s internal workspace that the changes to the Hateful Conduct policy—to allow users to call gay people “mentally ill” and immigrants “trash,” for example—was simply an effort to “undo mission creep.” “Reaffirming our core value of free expression means that we might see content on our platforms that people find offensive … yesterday’s changes not only open up conversation about these subjects, but allow for counterspeech on what matters to users,” the policy person said in a thread addressing angry Meta employees.

Zuckerberg has increasingly chosen to pander to the Trump administration through public support and moderation slackening on his platforms. In the January announcement, he promised to “get rid of a bunch of restrictions on topics like immigration and gender that are just out of touch with mainstream discourse.” In practice, according to leaked internal documents, that meant allowing violent hate speech on his platforms, including sexism, racism, and bigotry.

Several respondents to the survey wrote that the changes have resulted in a hostile social media environment. “I was told that as a woman I should be ‘properly fucked by a real man’ to ‘fix my head’ regarding gender equality and LGBT+ rights,” one said.“I’ve been told women should know their place if we want to support America. I’ve been sent DMs requesting contact based on my appearance. I’ve been primarily stalked due to my political orientation,” another wrote. Studies show that rampant hate speech online can predict real-world violence.

The authors of the report wrote that they want to see Meta hire an independent third-party to “formally analyze changes in harmful content facilitated by the policy changes” made in January, and for the social media giant to bring back the moderation standards that were in place before then. But all signs point to Zuckerberg not just liking the content on his site that makes it worse, but ignoring the issue completely to build more harmful chatbots and spend billions of dollars on a “superintelligence” project.

Advertisement