In late May, Apple announced what seemed on its face to be a big, positive development for iPad owners: It was going to begin selling repair parts for iPads to the general public, which is a requirement of a series of new right-to-repair laws. “With today’s announcement, we’re excited to expand our repair services to more customers, enabling them to further extend the life of their products—all without compromising safety, security, or privacy,” Brian Naumann, Apple’s vice president of AppleCare, said in a press release announcing the move.
The announcement was generally covered positively by the press: “Save Money, Make Your iPad Last Longer,” a Forbes headline read, for example. But independent repair professionals who have used the program told 404 Media that the prices Apple is charging for some repair parts are absurdly high, and that this functionally means that the iPad is as unrepairable as it has always been.
“As is typical for Apple, they’ve been pushing and testing the limits as time has gone on, and now they pushed too far. There are plenty of other examples of absurdly priced parts from Self Service, but these iPad parts are by far the worst,” Brian Clark, the owner of the iGuys Tech Shop, told 404 Media.